We design products, services, and interventions that address business and social challenges in new ways. We partner with organisations that want to build innovation capabilities internally.
Most importantly, we do it in a way that considers the bigger picture — systems, incentives, business models — so innovation translates into action and impact.
Most importantly, we do it in a way that considers the bigger picture — systems, incentives, business models — so innovation translates into action and impact.
Equipping Malaysia’s largest telco provider for innovation
As Maxis embarked on a large-scale transformation to make the organisation digital, agile, and better able to defend against disruption, they worked with Tandemic to develop design thinking skills across the organisation, identify innovation champions, and carry out innovation projects in key business areas.
Rethinking diabetes prevention for behaviour change
When Novo Nordisk, the world’s leading insulin producer, wanted to develop new ways of preventing diabetes, they turned to Tandemic’s innovation lab team to design a new health intervention combining digital tools, community health promoters, and behaviour change approaches.
Delivering better education for marginalised children
As UNICEF looked to develop locally appropriate approaches to providing quality education to marginalised youth, they turned to Tandemic to uncover new opportunities, co-design with community stakeholders, design, and validate create a new approach to providing education.
Trusted by
How we support people, organisations, and causes
Design Thinking Experience
A 2.5 day, hands-on experiential workshop for senior managers and staff to understand and experience key elements of design thinking, a proven approach used by the world’s top innovators.
LEARN MORE
Innovation Accelerator
A 12-week programme where teams work on real innovation projects inside your organisation. Teams are coached through the practical details of applying the design thinking approach, including ethnographic research, prototyping, building stakeholder buy-in, and building a business case.
LEARN MORE
Design Sprint
Get months of work done in a week. A one or two-week project where we guide a cross-functional team from your organisation on a specific mission, such as rapidly designing and testing prototypes or discovering new opportunities through a deeper, ethnographic understanding of users.
LEARN MORE
Interested in learning more or working together?
Have one of our colleagues call you for a chat.
Have one of our colleagues call you for a chat.
Looking past the innovation hype
Not just ideas
We don't believe addressing today's challenges is just about being more creative. It's about combining design thinking and academic research to re-frame challenges, and creating change in organisations to deliver tangible results.
Not just teachers
Our team has hands-on experience conducting field research, developing services and programmes, and bringing them to market. We equip our partners for the realities of innovation from large organisations to remote fieldwork.
Not just workshops
Too often, people attend workshops but don't apply what they've learned. Our learning experiences are designed to help participants bring design thinking into their everyday work lives and create the space to innovate.
A team with deep, practical experience
Kal Joffres
CEO, Co-founder
Kal uses design to uncover new ways to address tough challenges. He has over a decade of experience leading innovation projects for multinational companies, governments, and social organisations.
Kal is the author of the Design Thinking Toolkit as well as the Social Business Model Canvas, a tool used in over 80 countries and taught at universities such as Oxford and Georgetown University.
Kal teaches Design Across Borders at Stanford University’s d.school.
Prior to Tandemic, Kal was a technology entrepreneur and led a management consulting firm.
Stephanie Choo
Director
Stephanie uses design to transform organisations. She has worked in the fields of retail, F&B, hospitality, education, and government to design services, processes, products and space.
Her work includes leading the team to develop a new user experience for three national courts, the design of an integrated public transit experience, and the brand experience for several F&B businesses.
Stephanie has taught Design Studios at the UC Berkeley and the National University of Singapore.
She received a Bachelor of Science degree from MIT and a Master of Architecture from UC Berkeley.
Pla Siriviriyakul
Senior Innovation Catalyst
Pla is a Tandemic trainer in design thinking and social innovation. As a business designer specialising in management, entrepreneurship, and innovation, she was responsible for leading the restructuring of Kaset Thai International Sugar Corporation, a global top 20 sugar producer and the largest listed sugar company in Thailand.
Today, Pla focuses on working with nonprofits focused on environmental issues and local communities.
Pla holds a Masters Degree from Stanford Graduate School of Business and was a design leader student at Hasso Plattner Institute of Design (the Stanford d.school) where she led and facilitated the design thinking workshops for students and public.
Lim Si Hao
Senior Innovation Catalyst
Si Hao uses systems thinking and design thinking to help organisations design better products, services and interventions. His work with Tandemic’s Innovation Lab focuses on deep user research and designing prototyping and validation experiments.
Si Hao has led design research for initiatives such as the future of Project Management for a global energy business, the design of new educational methods for UNICEF, and new approaches to product packaging and recycling. He also led work to prototype new products, including systems incorporating artificial intelligence.
Design Thinking Toolkit
We created the Design Thinking Toolkit as an intuitive toolbox for people looking to apply design thinking to a wide variety of challenges after a workshop or training programme.
The toolkit provides a series of method cards that guide teams on applying the broad array of tools design thinking offers, whether it’s for planning an excursion to get customer insights or thinking about quick ways to prototype a service.
Process cards help teams get unstuck and move their project towards prototyping and executing their innovation.
LEARN MORE
Interested in learning more or working together?
Have one of our colleagues call you for a chat.
Kuala Lumpur,
Malaysia
Singapore
Bangkok,
Thailand
Manila,
Philippines
Conceptrial Snd. Bhd. 894028-A (Malaysia)