Tandemic is a full-service social movement consultancy providing strategy, training, execution, and technology development.

Listening

• Social media audit
• Measuring customer engagement and sentiment
• Detecting influencers in the industry, customer base
• Benchmarking against competitors
• Identifying natural interest groups within the customer base

Managing presence and customer service

• Managing presence on key social media channels, including blogs, email, Facebook, Youtube, Twitter, Foursquare and relevant niche social networks.
• Blogger and other social media relations
• Providing customer service and responses to inquiries
• Providing training and setting up systems and processes for social media presence management

Executing campaigns

• Comprehensive services in executing social media campaigns
• Developing strategy and content for specific social media campaigns
• Development of customized social media applications for desktop and mobile
• Social media-related event management